Privacy Policy

Limo Affair is committed to safeguarding your privacy and providing you with a secure, efficient, and user-friendly online experience. This Privacy Policy governs the collection and use of data on our website and services. By accessing our website or using our services, you consent to the practices described in this statement.

1. Collection of Personal Information

We collect various types of information when you interact with our website or use our services, including:

• Personal Information: Name, email address, phone number, home/work address, and payment details.
• Travel Information: Locations, dates, times, preferences, and service requests for your transportation needs.
• Demographic Information: ZIP code, age, gender, and interests to better understand your preferences.
• Technical Information: IP address, browser type, access times, and referring websites, automatically gathered to ensure the proper functioning of our services.
• Please be aware that public message boards on our website may collect personal data that others can use. We do not monitor private online communications and encourage you to review the privacy policies of third-party websites linked to our site.

2. Use of Personal Information

• We use your personal information for the following purposes:
• Service Delivery: To manage and fulfill your transportation requests.
• Communication: To send service updates, promotional offers, or surveys.

Customer Support & Improvement: To improve our services, conduct statistical analysis, and gather feedback from clients.

We do not sell, rent, or lease your personal information to third parties. However, we may contact you on behalf of external business partners about offerings that might interest you. Third-party partners are contractually required to maintain confidentiality and only use your information for providing services related to your request.

Sensitive personal data such as race, religion, or political views is never collected, used, or shared without your explicit consent.

3. Disclosure of Personal Information

We may disclose your personal information in the following situations:

• Legal Compliance: If required by law or in good faith belief that such action is necessary to comply with legal obligations or protect our rights, property, or the safety of our users.
• Business Operations: If required for services that are carried out by third-party vendors such as payment processors or customer support services.
• 4. SMS & Email Communications
• We may send marketing and service-related emails or text messages. You have control over your communication preferences:
• Email: To unsubscribe from our email campaigns, click the Unsubscribe link at the bottom of any email.
• SMS: To stop receiving text messages, reply with STOP.
  Your phone number and email will not be shared with third parties for marketing purposes. We respect your communication preferences and will never use your contact information for unauthorized marketing.

5. Use of Cookies

Our website uses cookies to enhance your browsing experience. These are small text files placed on your device to help remember preferences, such as login credentials or browsing history. Cookies do not contain viruses and cannot execute programs on your device.

Cookie Consent: You can accept or decline cookies through your browser settings. However, rejecting cookies may limit certain website functionalities.

6. Security of Personal Information

We implement robust security measures to protect your personal data from unauthorized access:

• Encryption: Sensitive data like payment information is encrypted using Secure Socket Layer (SSL) technology.
• Data Storage: Your personal data is stored on secure servers protected by physical and electronic safeguards.
• 7. Data Retention & Disposal
• Retention: We retain personal data only for as long as necessary to provide services, comply with legal requirements, or resolve disputes.
• Disposal: Once no longer needed, your personal data is securely deleted or destroyed.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date clearly noted. We encourage you to review the policy from time to time to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or the data we handle, please reach out:

Limo Affair

Email: info@limoaffair.com

Phone: (408) 907-3000

If you believe that we have not adhered to this Privacy Policy, please contact us immediately, and we will make commercially reasonable efforts to address your concerns.

By using our services, you acknowledge and agree to this Privacy Policy.